SLAs


SLAs (Service Level Agreements) are contractual agreements between a service provider and a customer that define the level of service expected from the provider. In the context of data science and artificial intelligence, SLAs are used to define the level of service that a data science team or AI system will provide to the business or end-users. This includes metrics such as accuracy, speed, and availability of the system. SLAs are important in ensuring that the data science team or AI system is meeting the needs of the business and delivering value. They also provide a framework for measuring performance and identifying areas for improvement.


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