Service Level

Service Level refers to the level of performance that a service provider guarantees to its customers. In the context of Data Science and Artificial Intelligence, Service Level is an important metric that measures the quality of service provided by a system or application. It is typically defined in terms of availability, reliability, and responsiveness. Availability refers to the percentage of time that a system or application is operational and accessible to users. Reliability refers to the ability of a system or application to perform its intended function without failure or errors. Responsiveness refers to the speed at which a system or application responds to user requests. Service Level Agreements (SLAs) are contracts that define the Service Level that a service provider guarantees to its customers, and the consequences if the Service Level is not met.
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